Customer Service


  • Shipping & Delivery

    Unless otherwise stated our shipping charges for each order are £2.95 for UK mainland and £6.00 for outside of UK mainland.  We ship worldwide using Royal Mail.
  • Privacy & Security

    Any data collected remains confidential and will be for the sole use of Rutherford’s Angling Ltd.  No data will be shared with a third party.

  • Returns & Replacements

    Please contact us if you wish to return an item.  All returns should be sent to us within 14 days of you receiving your order and providing the item is unused and returned in its original packaging, a full refund or exchange will be given.

  • Ordering

    Once payment is received, your order will be prepared and dispatched as quickly as possible (usually within 24 hours).

  • Payment, Pricing & Promotions

    We only accept payment via Paypal

  • Viewing Orders

    If you create an account on your first shopping with us, you can use the login details on your next visits to check your order history. Details are sent in email upon registration.

  • Updating Account Information

    If you create an account you can update your address or you can add multiple shipping addresses.